#1 Account Management Services
Account Management & Operations
End-to-end operational oversight of the seller account, focused on maintaining health, growing sales, and preventing compliance issues across EU markets.
01 - Account Health & Policy Compliance
- Monitoring Order Defect Rate (ODR), Late Shipment Rate, and Cancellation Rate.
- Regularly reviewing Amazon Health Dashboard.
- Mitigating performance notifications and A-to-Z claims.
02 - Customer Service & Feedback Management
03 - Pricing & Buy Box Strategy
04 - Inventory & Restock Planning
05 - Sales Analytics & Reporting
06 - Suspension Support & Troubleshooting
07 - International Expansion & Multi-Marketplace Strategy
Deliverables
Weekly account performance reports
SOPs for feedback, inventory, and pricing
Suspension support documents (POAs)
Restock and forecasting calendars